Overview

At SYLARVIONTH, we strive to ensure our customers are satisfied with their purchases. If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns.

Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned, such as perishable goods or personalized products.

Process for Refunds

To initiate a refund, please contact our customer service at [email protected]. Provide your order details and the reason for the return. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Refund Timeline

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days. If you haven’t received a refund yet, first check your bank account again and then contact your credit card company, it may take some time before your refund is officially posted.

Late or Missing Refunds

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].